Citrix Connectivity Errors

Incident Report for RapidScale

Investigating

We are investigating Intermittent Citrix Connectivity Errors. Some users may encounter a period of unresponsiveness when launching the StoreFront Citrix Desktop icon, lasting for up to 10 minutes. Users already connected to a Citrix Desktop are not affected. Our team is actively troubleshooting the issue - No action is needed on your end. We appreciate your patience.

Posted Mar 27, 2026 - 09:11 EDT

This incident affects: RapidScale Data Centers (SNA (Irvine, CA data center), DAL (Dallas, TX data center), IAD (Virginia data center), ORD (Chicago, IL data center), LHR (London data center), HKG (Hong Kong data center)).