Monitoring - AT&T has reported a fiber cut outside of Kansas that feeds our DAL data center. This is affecting network traffic to and from the data center for customers who utilize AT&T. AT&T's Estimated Time to Repair is 15 hours.
Oct 30, 2025 - 14:34 EDT
Update - Microsoft has provided an update, "We've identified a recent configuration change to a portion of Azure infrastructure which we believe is causing the impact. We're pursuing multiple remediation strategies, including moving traffic away from the impacted infrastructure and blocking the offending change. We'll provide an estimated recovery time as soon as possible.".
Oct 29, 2025 - 13:27 EDT
Monitoring - Microsoft has identified the cause, and they are rerouting affected traffic to alternate healthy infrastructure.
Oct 29, 2025 - 13:00 EDT
RapidScale System Status informs you of service outages or service interruptions. The Status page is a good reference for incidents with widespread impact. If you do not see a status on a current outage or incident, please contact the RapidScale Support Team at (866) 686-0328 or utilize the Chat feature, located in the RapidScale Portal. The Status page is an addition to RapidScale's existing incident response protocol; historical data is available since its launch mid-July 2023.
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